How we handle your data.

SECTION 01

When you visit A Kool Saver, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as ‘Device Information.’ Moreover, we may collect the personal data you provide to us (including but not limited to name, phone number, email address, service address, and payment information) during registration or service booking to be able to fulfill the agreement.

SECTION 02

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system. Information you give us when you request a quote or book service is used to schedule and perform that service, communicate with you about it, and process payment.

SECTION 03

European residents and certain other users have the following rights regarding their personal data:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision-making and profiling

SECTION 04

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure.

SECTION 05

We do not sell your personal information. We share it only with service providers that help us run our business, such as our scheduling and customer management software, payment processors, and website hosting and analytics providers, and only as needed to deliver our services.

We may also disclose information when required by law.

SECTION 06

If you give us your mobile number and agree to receive text messages, we use it to send messages about your service, such as appointment confirmations and reminders, technician arrival updates, estimates, invoices, and replies to your questions.

SMS consent is not shared with third parties or affiliates. Mobile numbers and text messaging opt-in data are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or reply HELP for help. Full SMS terms are in our Terms of Service.

SECTION 07

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@koolsaver.com.